New error codes and messages from RTI

New error codes and messages from RTI

Introduction

RTI is the component installed on the POS workstation to communicate with SecurePay (PATC) terminals. This release breaks down the error code 99 into new, more explicit ones.

Requirements

RTI v1.28.4.11, included in STP Installer 1.1.7.10.
MD 289 up.

New codes and messages

Error Code
Error Message
90
Transaction Timed Out. Please Retry.
91
Cannot connect to the terminal. Please retry.
92
Cannot connect to the terminal.
93
Invalid transaction response received.
94
transaction declined. Please retry
95
transaction cancelled.
96
Connection to Terminal Timed out
97
Invalid license.
98
Invalid transaction type.
99
unknown error.




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