Veloce 9.83 Release Notes

Veloce 9.83 Release Notes



Updated Date: August 20, 2025

Compatible payment components (Ensure that you are using these versions or greater)


VelPAY
Secure Payment
Gift
SecurePay
SecureTable
STPI Installer
BroadPOS (TSYS)
Canada
1.12.2
1.16.04
1.06.08
NA
NA
1.3.8
NA
US
1.12.2
NA
1.06.08
4.69.5
4.69.51.3.8
1.03.21E


This version can be installed over a previous Veloce version. 
Important: All software releases should be validated in a lab environment before installing any release into a live site. This testing should consider the customer configuration and data to ensure proper operation in any given live environment.

Post Release information

PR 9.83.36 | 2025-08-20

Fixes

  1. Adjustment to the EFT configuration for AnyCard gift card integration. (LP-6008)

PR 9.83.35 | 2025-08-18

Fixes

  1. Fixed data compatibility issues affecting specific upgrade scenarios from 9.77. (LP-5998)

PR 9.83.34

New features

  1. This release introduces a feature for the automated deployment of ScreenConnect on each POS system, with a configurable option to enable or disable the auto-deployment.

PR 9.83.33 | 2025-08-11

New features

  1. This release introduces an integration between Veloce POS and the AnyCard gift card platform.

PR 9.83.32

New features

  1. Included items can now be used to show ingredients summary on the Kitchen Display System. (LP-5815)

Fixes

  1. The Veloce Server can now send kitchen print jobs to a printer connected to a different Veloce instance within the same network. (LP-3981)
  2. Refunds can now be processed on closed checks if WEB-SRM is not enabled. (LP-5852)
  3. Tax calculations have been adjusted to account for gratuity when it's applied to an order. (LP-5836)

PR 9.83.31

Fixes

  1. The countdowns will now reset based on the timetable configured in the Back Office. (LP-5275)
  2. The Combined popup now appears correctly, regardless of the starting position in the selection setup. (LP-5093)
  3. Items with a “modifier” type can now be added to regular items on the same screen when the modifier screen is enabled in the remarks ordering settings. (LP-5546)
  4. Enhancements have been made to prevent unusual cases where duplicate checks might be created in either the local or cloud database. (LP-5640) (LP-5714)
  5. The system will no longer ask for a license again when using Windows Server with multiple Remote Desktop (RDP) sessions. (LP-5766)
  6. Item descriptions will now update correctly in stores when corporate communication is configured to automatic mode. (LP-5769)
  7. Tips calculated before tax are now sent properly to the payment terminal (VelPay) when using a setup where payment is completed without showing the full payment screen. (LP-5774)

PR 9.83.30 | 2025-05-26

Fixes

  1. The system now sends the employee number of the employee who closes the check to the Secure Payment App for delivery transactions only. (LP-5675)
  2. Transactions now correctly close using the appropriate payment method on the P400 device. (LP-5725)
  3. Users can now decline a transaction by pressing the "X" button on the P400 terminal. The terminal will then re-display the charges, allowing for a new payment attempt. (LP-5757)
  4. Improved communication handling between VelPay and SeeMyApps. (LP-5776)
  5. The End User License Agreement has been updated (LP-5729)

PR 9.83.29 | 2025-04-28

New features

  1. Support for Quebec Bill 72 regarding tip calculation for certain third-party payment service providers. (For more details).
  2. Invoice numbers are now sent to Moneris P400 terminals, allowing the payment service provider to display them in the merchant portal.

Fixes

  1. User can now successfully move items between open tables and to a new table without issues. (LP-5547)
  2. User can now transfer items from running bill to a table. (LP-5555)
  3. The system now correctly handles gift cards, ensuring that no negative cash value is registered after a void action is performed. (LP-5566)
  4. The POS will now display an error message if there’s an issue while registering a workstation under MEV-WEB. (LP-5582)
  5. The [00] key functionality on VelPay now works as expected. (LP-5583)
  6. Automatic gratuity is now added to invoices in table mode if the order is sent to the kitchen before being invoiced. (LP-5626)
  7. Opened orders in POS readings will now include non-printed invoices. (LP-5666)

PR 9.83.28

  1. When transferring an item from one table to another, the new table will now be unlocked in the POS system. (LP-5556)
  2. The employee list from the back office is now generated correctly (LP-5531) 

PR 9.83.27

  1. The system now supports tip calculation based on the pre-tax total. (LP-5531)
  2. Tip calculation and options based on the pre-tax total can now be automatically enabled for QC merchants through Ninja One platform. (LP-5418) (LP-5479)
  3. For QC merchants, the description next to each tip selection is now automatically disabled when the tip calculation is based on the pre-tax total  (LP-5418)
  4. The client tip entry question on the tip screen will now display two lines instead of one. (LP-5531)
  5. A default description line is now set up for QC merchants to indicate that the tip calculation and options are based on the pre-tax total. (LP-5418)
  6. The setting to display or remove the Pay button on VelPay can now be managed from the BO. (LP-5531)
  7. When Queue Lane orders are paid, the check is printed correctly, and the transaction is successfully processed by the physical MEV. (LP-5500)
  8. POS users can now go back on a QSR order and remove items when an order is not submitted for preparation (LP-5482)
  9. Remarks will now correctly follow the combo when items are replaced with a combo item. (LP-5502)

PR 9.83.24

  1. Update for the NinjaOne agent (LP-5459) 
  2. The recovery tool “rebuild the File16 index” has been fixed. (LP-5457) 

PR 9.83.23

  1. Merchants can now upgrade to WEB-SRM without needing to disconnect the physical SRM. (LP-5315)
  2. Merchants can now use printers that are not compatible with native QR codes, although this may result in varying degrees of performance degradation depending on the case. (LP-5318)
  3. A new platform (NinjaOne) for automated update management and monitoring will be installed automatically. (LP-5285)
  4. The accumulation functionality of DataCandy loyalty system has been improved. (LP-5391)

PR 9.83.20

  1. When refunding a check that was paid in cash, the readings will now show the adjusted values. (LP-5270)
  2. The value of a sold paid-in item will now be displayed in the readings. (LP-5246)
  3. The zone number displayed on the dispatch screen will now correspond the zone number on the check. (LP-5220)
  4. Takeout open checks can now be transferred between employees. (LP-5257)

PR 9.83.19

  1. Optimizing the check search performance from the workstation for databases including historical data. (LP-4705)
  2. Optimizing the speed of report generation from the Backoffice for MEV-WEB sites. (LP-4854)
  3. All modules will now start properly when logs are turned off. (LP-5173)

PR 9.83.18

  1. Adjustment on duplicate payment management. (LP-5165)
  2. A voided check will be created for canceled orders before printing and will be sent to the analytics portal. (LP-5077)
  3. Support for closing multiple checks on the same table using multiple Flex terminals. (LP-5127)
  4. Datacandy loyalty system now supports the comma (,) as a decimal separator in regional settings. (LP-5145)
  5. Correct refund processing for checks with a % discount. (LP-5153)
  6. All modules will now start properly when higher log levels are enabled. (LP-5162)

PR 9.83.17 

  1. Duplicate payment management has been improved. (LP-5070)
  2. The system will now use the employee number that opened the table when registering the payment. (LP-4946)
  3. FLEX protocol in PATT mode will now correctly manage multiple card payments. (LP-4947)
  4. The system will now correctly access previous versions of the data for reporting. (LP-5050)
  5. The Android Veloce POS application will now target the latest Google API level. (LP-5051)
  6. The system will now only prompt for remarks on items once. (LP-5054)
  7. The system will now correctly unlock the table when using the refund function from the "Special" menu. (LP-5064)
  8. The review table screen will now show the correct seat numbers. (LP-5076)
  9. Corrected an issue where, in some circumstances, the system would not register the approval transaction from a P400 Pinpad. (LP-5090)
  10. The "That's All" function will now work for non-WEB-SRM configurations as well. (LP-5094)
  11. When the WEB-SRM is offline, the system will no longer display a message on screen and will only print a message on the check. (LP-5110)
  12. The size of the "Cash Total" label on the check has been increased. (LP-5122)

PR 9.83.16

  1. Mandatory punch-in option enforced on manual table number entry (LP-3293).
  2. In Q-Lane mode, the system prints only once when using the WEB-SRM (LP-4686).
  3. PAX devices now print the QR code in all situations when using the WEB-SRM (LP-4700).
  4. Batch printing for dispatchers now prints orders at the expected time when using WEB-SRM (LP-4828).
  5. Simplified workstation registration process when using WEB-SRM (LP-4931).
  6. Fixed "Item compilation on invoice," "Included tax," and "Forced price batch" options with WEB-SRM (LP-4965, LP-5068).
  7. Customer name entry removed; a manual writing line is now printed when using WEB-SRM (LP-4993).
  8. Updated message displayed when WEB-SRM is unavailable (LP-5078).
  9. FLEX protocol support added when using WEB-SRM (LP-5023).
  10. Correct management of responses containing NULL discounts with Connect&GO integration (LP-5061).
  11. Correct management of access to locked items when using search in the back-office (LP-5065).
  12. Workstation data process no longer requires unused files (LP-5067).
  13. System now correctly displays unsplit items (LP-5075).
  14. Deposit exports for the accounting interface now correctly include the account number for discounts (LP-5104).
  15. When using WEB-SRM, the system now prints the item description when voiding instead of the void reason (LP-5073).

PR 9.83.15

  1. The End-user license agreement was updated (Reference: LP-4646, LP-4955).
  2. Multiple customers from the same table can now pay simultaneously on different devices using the last four digits of the check (Reference: LP-4808).
  3. Refund transactions can now be processed from the check list screen (Reference: LP-4819).
  4. Open discounts are now calculated correctly even if unavailable on some items (Reference: LP-4847).
  5. Multi-Location Inventory will now deduct inventory in the correct location (Reference: LP-4908).
  6. The system will now send the proper employee numbers assigned to the waiter and manager of a check to the Analytics portal, ensuring that the check is listed under the appropriate employee. (Reference: LP-4915)
  7. The running bills option is now operational (Reference: LP-4968).
  8. The "That's All" function will now print the selected check when using the WEB-SRM (Reference: LP-4817).
  9. The system will request the client code only once when using the WEB-SRM and client account (Reference: LP-4839).
  10. The options "With discount" and "Client before invoice" will now work as expected when using the WEB-SRM (Reference: LP-4840).
  11. Transaction numbers will remain unique throughout the day when using the WEB-SRM (Reference: LP-4856).
  12. A workstation set up as a Bar console on a Windows PC will now work as expected when using the WEB-SRM (Reference: LP-4964).
  13. Transaction speed has improved for multiple seats tables when using the WEB-SRM (Reference: LP-4997, LP-4998).
  14. The characters (<) and (>) are now accepted in item descriptions when using the WEB-SRM (Reference: LP-5000).

PR 9.83.14

  1. SEEMYAPPS has been added as a new loyalty program to provide point accumulations. (Reference: LP-2279)  
  2. The system will now print the "Client account" reports from the workstation. (Reference: LP-4785) 
  3. The system will now generate the “Reading by Workstation” report for the requested workstation. (Reference: LP-4836) 
  4. When generating an interval report, the system will now take into account refunds and voids. (Reference: LP-4837) 
  5. The system can now register new VelMix Spouts. (Reference: LP-4935) 
  6. The system will apply the required rounding when processing cash payments. (Reference: LP-4573)

PR 9.83.13

  1. When using WEB-SRM, the expected time for a pre-order placed through the online order interface will be printed on the check. (Reference: LP-4826)
  2. When using WEB-SRM, the system will now allow reprinting a check once delivered. (Reference: LP-4829)
  3. When using WEB-SRM, the merchant location information will now be printed on the check when the "Minimum invoice" option is enabled. (Reference: LP-4841)
  4. The system can now be configured to support up to 55 KDS units. (Reference: LP-4852)
  5. When using the Connect&GO integration, the system will now apply the discount as expected when using the toggle button. (Reference: LP-4860)

PR 9.83.12

  1. Now the system will allow searching for the previous day's checks from the table input screen. (Reference: LP-4814)
  2. Resolve an issue where a payment could no longer be linked to an invoice and was showing as a balance to be paid. (Reference: LP-4824)
  3. The system will now allow editing the pre-order time on the delivery dispatch screen. (Reference: LP-4825)
  4. The system will no longer print the same order twice in the kitchen when using popups. (Reference: LP-4831)

PR 9.83.11

  1. Including items with prices will now be accurately reported to the WEB-SRM. (Reference: LP-4781)
  2. The system will remove WEB-SRM specific information when performing a copy-paste operation on workstation configuration in the back-office. (Reference: LP-4784)

PR 9.83.10

  1. The system will now apply the option "Print big division name and total" correctly when using the "Sort items by big division". (Reference: LP-4723)
  1. The option "Prompt for customer receipt" is now taken into account when performing a pre-authorization. (Reference: LP-4749)
  2. When using the WEB-SRM, the suggested tips will now be printed if enabled. (Reference: LP-4761)
  3. When using the WEB -SRM, added support for supplementary taxes. (Reference: LP-4764)

PR 9.83.9

  1. When using a VelPay terminal, the system will no longer reprint a previous transaction if the terminal wakes up from sleep mode. (Reference: LP-4739)
  2. The option "That's all" can now be used correctly when performing a redistribution. (Reference: LP-4745)
  3. The system will now allow the selection of another credit card payment after canceling a previous one in the review check screen. (Reference: LP-4751)

PR 9.83.8

  1. Users can now select individual items in the order screen, with each line selectable individually. (Reference: LP-4728)
  2. The system will now unsplit items as expected when transferring split items back to a single seat. (Reference: LP-4729)
  3. Included items are now functioning as expected. (Reference: LP-4730)
  4. The time gap report can now be generated correctly on the workstation. (Reference: LP-4731)
  5. The system will now be able to void a takeout order that includes a quality discount. (Reference: LP-4732)
  6. Now, when using the "Individual" option, the system will no longer create an extra check. (Reference: LP-4733)
  7. The system will properly redistribute printed checks. (Reference: LP-4734)
  8. Closing receipts for table and takeout orders will be recorded by the physical SRM. (Reference: LP-4737)
  9. The system will now properly transfer items in bar memory for a live transaction. (Reference: LP-4738)
  10. The system will now open the correct check when using the last 4 digits. (Reference: LP-4741)

PR 9.83.7

  1. Now, when capturing a pre-authorization, the system will edit the original transaction instead of duplicating it. (Reference: LP-4725)

PR 9.83.6

  1. Corporate communication can now import sales data from previous versions. (Reference: LP-4719)

PR 9.83.5

  1. Corporate communication has been adjusted to be compatible with this version. (Reference: LP-4702)
  2. It is now possible to finalize a pre-authorization on a different terminal than the one used to perform the pre-auth (US). (Reference: LP-4703)
  3. Biometric readers are now compatible with this version. (Reference: LP-4711)
  4. The time gap report on the POS can now be generated without any errors. (Reference: LP-4712)
  5. Takeout orders received via the online order interface will no longer print twice. (Reference: LP-4713)

PR 9.83.4

  1. When using WEB SRM, popup items are now taken into account during request generation. (Reference: LP-4636)

PR 9.83.3

  1. The system can now use a physical IP-SRM. (Reference: LP-4579) 
  2. The printout is now correct when performing a void order with a physical SRM. (Reference: LP-4308)
  3. In queue lane mode (Drive-Thru), the system will now correctly display the employee tips in the different reports. (Reference: LP-4622)

PR 9.83.2

  1. System now accurately processes online orders even when the POS displays an active order on screen. (Reference: LP-4561)
  1. System now correctly applies "Force item tax" at the division level. (Reference: LP-4566)

PR 9.83.1

  1. When creating an "On hold" receipt, the system will print the item price and total. (Reference: LP-4348) 
  2. The course number will be displayed as expected when 'Order review' is enabled. (Reference: LP-4537)
  3. A popup item used without the "Combination" option will now display the price if configured. (Reference: LP-4544)
  4. The system will no longer present an "EOD cancellation" error during the EOD process. (Reference: LP-4551)
  5. Included items assigned to items using the "Included Items" page in the "Sales item" will now function as expected. (Reference: LP-4554)

New feature additions

      64-bit Version

      The system is now operating on a 64-bit architecture.
      Reference: LP-4319

    Support for hybrid WEB-SRM

            Upgrade to WEB-SRM without needing to disconnect the physical SRM. 

    Support for tip calculation based on the pre-tax total 

Removed Features

None

Issues Fixed

           None

Workarounds and known issues

          None


PR 9.83.29 | 2025-04-28

New Features

  1. Support for Quebec's Bill 72 on tip calculation for certain third party payment providers (For more details).
  2. Invoice numbers are now sent to Moneris P400 terminals, enabling them to be displayed in the merchant portal by the payment provider.

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