PAX A920 Pro Terminal Overview

PAX A920 Pro Terminal Overview

Terminal Hardware

The following illustrations show the location of the main terminal features and hardware:
  1. Magnetic stripe reader
  2. Color touchscreen
  3. Chip card reader
  4. Scanner button
  1. Volume control button
  2. USB Type-C charging port
  3. Power button
  4. Scanner
  5. Contactless payment reader
  1. Printer
  2. Printer latch
  3. Rear camera
  4. Battery cover
  5. Battery cover latch




Powering the Terminal On or Off

To power the terminal on, press and hold the power key on the right side of the terminal for 2-3 seconds.

To power off the terminal:
  1. Press and hold the power key on the right side of the terminal for 2-3 seconds.
  2. Touch the Power off icon () and then touch Power off again.

NOTE: Avoid allowing the terminal’s battery to run down to 0%. The terminal requires the battery to be at least at 8% capacity to process a transaction. It is strongly recommended that you charge the terminal overnight or during non-business hours.

Payment Options

There are four (4) ways for a customer to pay for their purchase with the terminal:

Insert the chip card and enter a PIN

Swipe the card’s magnetic strip 

Tap the card for contactless payment

Scan a wireless device





Terminal Data Entry

Your terminal operators and your customers enter information and respond to prompts using the terminal’s touch screen. The application prompts you and your customers on the next action to perform.

Replacing the Printer Paper

The terminal uses 2 ¼” or 58mm thermal paper rolls to print transaction receipts.

To install the printer paper:

  1. On the back of the terminal at the top, lift the lever to unlock and open the printer cover.
    NOTE: The printer cover opens on a hinge, it does not come off the terminal.
  2. Place the roll of printer paper in the paper tray, leaving about 2 inches (5 cm) of paper beyond the printer's cutter. The paper tray contains an illustration of how to install the roll of paper.

    IMPORTANT: Make sure the paper unrolls from the back of the roll, otherwise the printer will be unable to print the transaction receipt.
  3. Close the printer cover until it snaps into place and remove any excess paper.



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