PayFacto Gateway Quick Reference Guide

Prerequisites

Before installing or using the PayFacto Gateway application, you must:

1. Have an active payment terminal that uses the PayFacto application
   
2.  Install and configure the PayFacto application on the terminal (should we include a reference to the A920 Quick Setup Guide?) 
   
3. Ensure that the Gateway server recognizes the terminal’s Terminal ID (do we include a reference on who should be contacted to confirm that the terminal is configured on the Gateway server?)
   

NOTE : If you are not certain on which environment your terminal is, please call our customer service using 1-888-800 6622 or through an email to support@payfacto.com

Install the Gateway Application

To download and install the Gateway app:

1.  On the terminal main screen, touch the PAXStore icon  (  ). 

2. When connected to the Pax Application Marketplace , touch All to view all available apps.  Scroll to or search for Gateway PayFacto

3. Défilez l’écran vers ou recherchez Gateway PayFacto. 

NOTE:  If you scroll to the bottom, the animated  ( )    icon indicates the store is adding more apps to the list. 

4. When you locate the Gateway PayFacto app, touch GET to download and install the application.

 

The application downloads and installs automatically.

Configure the Gateway Application

After you install the Gateway PayFacto app, you need to configure the app before using it. The configuration process is quick and uses a simple interface.

Before you begin the procedure, make sure the terminal is charged and connected to your wireless or mobile network.

To configure the Gateway app:

1.       On the terminal’s main screen, touch the Gateway PayFacto icon to start the app. NOTE: The Gateway app uses the same icon as the PayFacto application. Make sure to touch the correct icon. The configuration wizard appears
Hôte d’autorisation Set Destination Host The destination host is the server that the Gateway app communicates with for transaction information. 1.        On the Set Destination Host page, toggle Live Authorization Host to On ( Swipe to the left or touch the Next arrow. On the Ready To Go page, touch FINISH to complete the configuration.

Using the Gateway App

Generally, the Gateway application starts automatically after the configuration procedure. If the Gateway application does not start automatically, you simply touch the Gateway PayFacto icon to start the app. When the app starts, it initiates communication with the authorization host. There are two possible results:

The Gateway screen displays a Connected message at the bottom.
The screen briefly displays a warning that the terminal is not configured on the server and the main screen displays a 201 Access refused error message.

If the screen displays the Connected message, congratulations, the Gateway is connected and ready to process payment transactions.

If the screen does not display the Connected message, please contact PayFacto to have the terminal configured on the server.

Inherited Terminal Information

Accessing the PayFacto Hosts Settings Page

The PayFacto Hosts Settings page displays terminal and Gateway server information; the information that appears on this page should not be modified unless instructed to do so by technical support.

Command	Description
Gateway IP/Name	Displays the Gateway server’s IP / name.
Gateway Port	Displays the Gateway server’s assigned port number.
Software String	Software identifier for the authorization host.
Terminal ID	Displays the assigned terminal identification.
App Version	Currently installed version of the Gateway PayFacto app.
Exit application	Allows you to close the Gateway application.

To access the Gateway application’s PayFacto Hosts Settings page:

1. Press and hold the Welcome / Bonjour text for two (2) to three (3) seconds
   
2. You can also tap the Welcome / Bonjour text six times quickly.
   
3. Enter the Merchant password and touch OK.
   
4. The application’s PayFacto Hosts Settings page appears.
   

Close the Gateway Application

When you are done using the Gateway application, you should close it for security and to prevent unauthorized transactions.

NOTE: The Exit icon ( ) is non-functional in the Gateway application

To close the Gateway application:

1. Press and hold the Welcome / Bonjour text for two (2) to three (3) seconds.

You can also tap the Welcome / Bonjour text six times quickly.

2. Enter the Merchant password and touch OK.

3. The application’s PayFacto Hosts Settings page appears.

4. Touch Exit Application and then touch OK to confirm that you want to exit the application.