EFT-Q1 - Communication error with wired terminal

Electronic funds transfer FAQ
EFT-Q1
Communication error with the Credit Card Terminal (Wired)
Velpay process in error or not running
Close the software using 0000, this will close the velpay.exe at the same time.
Make sur the process is still not running. If so , Terminate the process in task manager and restart the Veloce software
Related Articles
EFT-Q2 - Socket init failed(402) or Communication error with SecureTablePay (STP)
EFT-Q2 Socket init failed(402) or Communication error with STP (SecureTablePay) EFT-A2 The STP terminal is not able to fetch the tables list because of this communication error. Causes: Terminal is not connected to the Wifi Terminal as ...
EOD-Q1 - Error Control date on POS
End of day FAQ EOD-Q1 Error Control date block the usage of the POS. EOD-A1 This issue is caused because the end of day procedure didn’t get done since more than 30 days. What to do: Backoffice Setup / Utilities Utilities Multiple end of ...
KB#004FR - Intégration d'un Terminal IWL 220 Desjardins Flex (Sans-Fil) / Paiement aux tables
KB#004 FR - Intégration d'un Terminal IWL 220 Desjardins Flex (Sans-Fil) / Paiement aux tables 1- Configuration du terminal 1.1- Configurer l'adresse IP dans le terminal IWL220 (Adresse IP fixe est suggérée) - Appuyez sur [Menu] - À l'aide des ...
KB#004-bFR - Intégration d'un Terminal IPP320 Desjardins Flex
KB#004-b FR - Intégration d'un Terminal IPP320 Desjardins Flex * Assurez-vous de connecter le câble réseau avant l'alimentation * 1- Configuration du terminal 1.1- Configurer l'adresse IP dans le terminal IPP320 (Adresse IP fixe est obligatoire) - ...
VEL#030 - Error control date on POS
VEL#030 - Error control date on POS This problem occurs when no end of day has been done for 30 days. Resolution: Perform multiple end of day from the Veloce Backoffice Multiple end of day 1. Open Veloce Backoffice 2. Setup / Utilities 3. Utilities / ...