Before you begin

If the establishment is currently operating with tethered payment terminals, proper mappings are most likely already in place. If this is the case and those mappings are already working properly for the tethered payment terminals, nothing more needs to be done. The same mappings will be used by wireless payment terminals with SecureTable and no configuration change is necessary for the media types.

However, if SecureTable is the only card payment solution in the establishment, media types known as mappings will need to be created for each card brand that will be accepted at the establishment. Before beginning, gather information on all the card brands and payment types that are accepted at the restaurant. Obtain this information from the restaurant owner and managers, and from the restaurant’s credit card processor.

Creating mappings for each card brand

1. Logon to the Maitre’D Back-Office with appropriate credentials. (Distributor or System Owner)

2. Start the Point of Sale Control Module. 
   

3. Click the Payments menu, and select the Media Types… option. 
   

4. The list of all current media types will be displayed. Click the Add button. 
   

5. A blank Media Type window will open directly on the Media Type branch. Configure according to the information below: 
   

Media Type ID #

Description

Payment Type

Payment Surplus

1. Select Tip Entry if the establishment accepts tips for servers.
   
2. Select NULL if the establishment does not accept tips.
   

6. Click on the Option branch. 
   

Print Receipt (Optional)

Enable this option to allow for a receipt to be printed after the transaction has been processed.

NOTE: This option has no effect on payment devices with SecureTable, but any tethered PIN Pads using this mapping will be affected.

Check on Receipt (Optional)

Enable this option to have the detailed check print on the receipt.

NOTE: This option has no effect on payment devices with SecureTable, but any tethered PIN Pads using this mapping will be affected.

Folio

Disabled. This option needs to be disabled for cards to be read properly.

Included in Report

Enable this option so that this media type is shown in Back-Office reports (Recommended). Disabling this option will cause this media type to be hidden in the reports (NOT recommended).

Open Drawer (Optional)

Enable this option to make the cash drawer open when this media type is used.

NOTE: This option has no effect on payment devices with SecureTable, but any tethered PIN Pads using this mapping will be affected.

Configure remaining options per the customer’s needs and preferences.

7. Click on the Card Property branch. 
   

EFT Category

Set this drop-down list to whichever card brand that needs to be mapped to this media type.

Type

This drop-down list is used to determine the type of payment for the purpose of Sales Recording Modules and fiscal printers. The available settings are described below.

Cash

Select the Cash option for the default cash payment and any other payment involving cash, such as foreign currencies.

Credit

Select this option for all credit card payments.

Debit

Select this option for U.S. Debit and Canadian debit (Interac) payments.

Other

Select this option for all payments which do not fall in any of the above categories. Gift card purchases and Gift Card redeem are common examples of media types where Other needs to be selected.

Discount Rate

This option is not supported with EMV protocols and semi-integrated protocols like SecureTablePay. Leave this value at 0.00.

Tips Credit Fees

Enter the percentage of tips paid to the waiters that will be withheld to cover for fees charged by payment processors. If you do not wish to use this feature, leave it at 0.00.

NOTE: Some jurisdictions don't allow transaction or credit card processing fees to be passed down to employees. Please verify your local regulations before using this feature.

Electronic Funds Transfer

Enable this option. This option needs to be enabled to block operations that are not compatible with EMV payments, such as Cancel/Reopen Check.

Hide Card Number

This option automatically becomes enabled when Electronic Funds Transfer is enabled. Leave it enabled.

Show on Merchant Copy

Disable this option. This option was used by older, non-integrated protocols and caused the credit card number to be printed on the merchant copy of EFT transaction records. This option has no effect with any Electronic Funds Transfer protocol, semi-integrated protocols or SecureTable.

Credit Only

This option is not usable (grayed-out) with most EFT protocols. It is only used with the Datacap - DSIEMVUS semi-integrated protocols to allow Pre-Authorization and PreAuth Capture with select processors that support this feature.

Validation

Disable this option. Validation is only used with fully integrated EFT protocols and has no effect with semi-integrated protocols or with SecureTable.

Expiration

Disable this option. This option automatically becomes enabled when Electronic Funds Transfer is enabled. Make sure to DISABLE it. Otherwise, the POS will request the credit card’s expiration date, which will slow down your operations. This information is already checked by the PIN Pad and does not need to be re-validated by the POS.

Debit Card

Enable this option if you are creating a mapping for U.S. Debit or Canadian Debit (Interac). Disable this option for credit card brand mappings.

Card Validation

All the options in this section must be cleared. Make sure to clear the Custom Card checkbox as well as all the fields in the Card Validation section.

8. Click OK to save changes. The new media type will appear in the list. 
   

9. Repeat the previous steps until all required mappings are created. At the end of the process, you should have one mapping for each card brand that is accepted at the establishment.