Before you can process any payments, you need to download and install the PayFacto app from the PAXStore on the terminal.
To download and install the PayFacto app:
1. On the terminal main screen, touch the PAXStore icon ().
2. When connected to the Pax Application Marketplace, touch All to view all available apps.
3. Scroll to or search for PayFacto.
Note: If you scroll to the bottom, the animated () icon indicates the store is adding more apps to the list.
4. When you locate the PayFacto app, touch GET to download and install the app.
The app downloads and installs automatically.
After you install the PayFacto app, you need to configure the app before you can process any payment transactions. The app guides you through the configuration procedure using a simple interface.
Before you begin the procedure, make sure the terminal is charged and connected to your wireless or mobile network.
To configure the PayFacto app:
1. On the terminal’s main screen, touch the PayFacto icon to start the app. |
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Set Merchant Language The merchant language determines the what language appears for terminal operations. The merchant language is separate from the customer’s language, as configured on their card. 1. Select the terminal’s language from the list on the Set Merchant Language page. 2. Swipe to the left or touch the Next arrow. |
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Set Application Theme The application theme sets the overall appearance of the PayFacto app: light or dark. 1. Select the terminal’s appearance on the Set Application Theme page. Touch the toggle to switch between Dark Theme and Light Theme. 2. Swipe to the left or touch the Next arrow. |
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Set Administrative Password The administrative password protects the app features from being changed without authorization. 1. On the Set Administrative Password page, touch the text field and enter a 6-digit numeric password using the keypad that appears. 2. Click the checkmark icon on the keypad when you are done. NOTE: If the wizard does not proceed to the next screen, swipe to the left or touch the Next arrow. |
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Set Merchant Password The merchant password protects the app from processing certain transactions without authorization. 1. On the Set Merchant Password page, touch the text field and enter a 6-digit numeric password using the keypad that appears. 2. Click the checkmark icon on the keypad when you are done. NOTE: If the wizard does not proceed to the next screen, swipe to the left or touch the Next arrow. |
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Set Merchant ID The merchant ID identifies your customer account on the authorization server when processing payments. 1. On the Set Merchant ID page, touch the text field and enter merchant ID provided by PayFacto using the keypad that appears. 2. Click the checkmark icon when you are done. NOTE: If the wizard does not proceed to the next screen, swipe to the left or touch the Next arrow. |
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Set Terminal ID The terminal ID identifies the terminal on the authorization server when processing payments. The terminal ID is linked to your customer account. 1. On the Set Terminal ID page, touch the text field and enter terminal ID provided by PayFacto using the keypad that appears. 2. Click the checkmark icon when you are done. NOTE: If the wizard does not proceed to the next screen, swipe to the left or touch the Next arrow. |
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Set Destination Host The destination host is the server that the terminal communicates with for transaction authorizations. 1. On the Set Destination Host page, touch the toggle to turn Live Authorization Host to On (). 2. Swipe to the left or touch the Next arrow. |
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Set Training Mode Training mode simulates all system functions without communicating to external servers. 1. On the Set Training Mode page, you can enable training mode by touching the toggle to On. 2. Swipe to the left or touch the Next arrow. NOTE: If you enable training mode during initial configuration, you will not be able to process payments until you exit training mode. Training Mode is available at any time through the Settings > Training Mode command in the PayFacto app. Refer to the PayFacto Quick Reference Guide (insert link to guide) for information on how to access training mode. CAUTION: It is possible to lock a card in training mode, as some security features are stored on the card’s chip. |
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Ready To Go Congratulations, you’ve completed the PayFacto app configuration. 1. Touch FINISH to complete the configuration and download the necessary system files. NOTE: If the screen turns red, there was an error in configuration. Note the error number and contact customer support for assistance. |